|
Welcome!
MAJOR SYSTEMS:
Home
Access Controls
CCTV
Security Alarms
Fire Alarms
Data Cabling
Integrated Systems
Video Conferencing
24 Hr. Monitoring
CONTACTS &
ADDED INFO:
Contact Us!
About us...
C.C. Payments
FAQs
News
Service
Must call!
Clients! Please see "Must Call"
for times when you must call us...
090600 |
We service the
equipment and systems that we sell and install. We'll be happy to provide
service on these. Simply call us. BUT... to save time and money,
use the
checklist below FIRST.
Before you call for service, 800-334-7479
...even though these may sound obvious or downright dumb, trust us, it pays you to
check...
Top Ten: Pre-call Checklist
1. Is there power to the equipment?
2. If there are on-off switches, and are they on?
3. If there are electrical plugs, is the equipment plugged in?
4. If there are transformers, are they plugged in? Leads secure?
5. Have you checked fuses or circuit
breakers?
800-334-7479
6. If phone lines are involved, are the phone lines plugged into the jacks?
7. Have you had a telephone technician or electrician working on anything in
proximity to the system?
8. If you have a PC based control system, have you shut everything down
completely (30 seconds completely off) and rebooted?
9. If you have a WAN/LAN system, have you confirmed your connection is active,
without doubt?
10. Have you checked the physical connections?
800-334-7479
When you call for service, please
describe the problem. Please let us know if you have followed this simple
checklists first.
|
